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FAQ’s

Our support services are personalised for your individual needs and provided by qualified support workers.
Our NDIS services include the following:

  • Accommodation / Tenancy Assistance
  • Assistance to Access and Maintain Employment or Higher Education
  • High Intensity Daily Personal Activities
  • Assistance in Coordinating or Managing Life Stages, Transitions & Supports
  • Daily personal activities
  • Assistance with Travel and Transport Arrangements
  • Assistance with Daily Life Tasks in a Group or Shared Living Arrangement (SIL)
  • Innovative Community Participation
  • Development of Daily Living and Life Skills
  • Household Task
  • Participation in Community, Social and Civic Activities
  • Specialised Supported Employment
  • Community Nursing Care

We strive to ensure that our team has a range of diverse experiences and skills to support individuals with disabilities effectively.

We are incredibly pleased to work as per your requirement and are flexible with the plan requirement.

We do have staff who speak languages other than English. Additionally, we can also provide translators and interpreters if needed.

As a provider, we ensure the quality of staff delivery through various measures. These include monitoring service agreements, conducting regular assessments, gathering participant feedback, conducting compliance and quality audits, providing staff training and development, analysing incident reports, and implementing quality improvement plans.

Our team has extensive experience in various areas, including aged care, community services, mental health, disability support, and medical and surgical care.

Our nursing staff is highly trained in infection control, wound care, medical procedures, behaviour support, and documentation. Training is tailored to meet the needs of each NDIS participant. Our nursing staff undergoes continuous professional development to improve disability support and nursing care skills.

The service cost varies according to the services provided and is calculated per the NDIS rate structure. The cost will be discussed and agreed upon beforehand.

Our services are not limited to the NDIS. We provide service to the general public.

Yes, we provide medication administration based on the doctor's orders. This includes various types of medication such as Sub-cut, IM, oral, Intraocular, IV, and topical.

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